Introduction
Welcome to HitJackpot, developed and operated by Netfou Corp. ("Netfou", "we", "us", "our"). We take your privacy seriously and are committed to protecting your personal data in accordance with applicable data protection laws.
This Privacy Policy describes how we collect, use, disclose, and safeguard personal data when you download, install, access, or play HitJackpot via our mobile apps, website, or third-party platforms such as Facebook.
By using HitJackpot, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please stop using the Service and uninstall all related applications.
Definitions
| Term | Definition |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person. |
| Processing | Any operation performed on Personal Data, including collection, storage, use, and deletion. |
| Game Currency | In-game virtual currency (Coins, Chips) with no real monetary value. |
| Virtual Goods | In-game items such as Game Currency, level boosts, and skins. |
| Mobile App | Any HitJackpot mobile application providing access to the Game or Service. |
| Website | Any Netfou website through which access to the Game or Service is provided. |
| GDPR | EU Regulation 2016/679 on personal data protection. |
| CCPA | California Consumer Privacy Act (and CPRA amendments). |
Data Controllers
The data controller responsible for your personal data in connection with HitJackpot is:
Registered in the Republic of Korea
Email: [email protected]
DPO (Data Protection Officer): [email protected]
When you connect HitJackpot to Facebook, Facebook Ireland Limited may act as a joint controller with respect to data processed through the Facebook Login feature. Please refer to Facebook's own Privacy Policy for details of their data practices.
Data We Collect
We collect the following categories of personal data when you use HitJackpot:
4.1 Data You Provide Directly
- Registration information (username, email address, date of birth)
- Profile information (avatar, display name, preferences)
- Communications with our support team
- Payment information (processed securely via platform providers — we do not store card details)
4.2 Data Collected Automatically
- Device information (device model, OS, device ID, IP address)
- Gameplay data (game progress, session duration, in-game actions)
- Log data (access times, pages visited, error reports)
- Location data (country or region — not precise GPS unless explicitly permitted)
- Advertising identifiers (IDFA, GAID) for ad personalization
4.3 Data from Third Parties
- Social login data from Facebook or Google (name, profile picture, friend list if permitted)
- Analytics and attribution data from third-party SDK partners
- Payment verification data from app store platforms (Apple, Google)
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, username, age | Account management |
| Contact Data | Email address | Communications, support |
| Technical Data | IP, device ID, OS | Security, bug fixing |
| Usage Data | Gameplay logs, session times | Game improvement, analytics |
| Transaction Data | Purchase history | Billing, fraud prevention |
| Marketing Data | Ad IDs, preferences | Personalized advertising |
How We Use Your Data
We use your personal data for the following purposes:
- To provide, operate, and maintain HitJackpot and all related features and services.
- To create and manage your account and authenticate your identity.
- To process in-app purchases and manage payment transactions.
- To improve and personalize the gameplay experience, including recommendations and in-game offers.
- To communicate with you about updates, promotions, news, and customer support matters.
- To analyze usage patterns and measure the effectiveness of features and marketing campaigns.
- To detect, investigate, and prevent fraud, cheating, abuse, and security incidents.
- To comply with our legal obligations under applicable laws and regulations.
- To enforce our Terms of Use and other applicable policies.
Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data on the following legal bases:
| Legal Basis | When We Rely On It |
|---|---|
| Contract Performance | Providing the Game and Services, managing your account, processing purchases. |
| Legitimate Interests | Improving the Game, fraud prevention, security, analytics (where not overridden by your rights). |
| Consent | Marketing communications, personalized advertising, non-essential cookies. You may withdraw consent at any time. |
| Legal Obligation | Complying with applicable laws, court orders, and regulatory requirements. |
Data Sharing & Disclosure
We do not sell your personal data to third parties. We may share your data in the following circumstances:
7.1 Service Providers
We share data with trusted third-party vendors who assist us in delivering the Service, including cloud hosting providers, analytics platforms, payment processors, and customer support tools. These parties process data only on our behalf and under strict confidentiality obligations.
7.2 Platform Partners
If you access HitJackpot through Apple App Store, Google Play, or Facebook, the respective platform operator may also process certain data in accordance with their own privacy policies.
7.3 Legal Requirements
We may disclose your data if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Netfou, our users, or the public.
7.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law.
- Account Data: Retained for the duration of your account and up to 3 years after deletion, unless a longer period is required by law.
- Gameplay Data: Retained for up to 2 years for analytics and improvement purposes.
- Transaction Data: Retained for up to 7 years to comply with financial and tax regulations.
- Support Communications: Retained for up to 2 years after resolution.
When data is no longer needed, we securely delete or anonymize it in accordance with our data disposal procedures.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days of receiving your request.
Children's Privacy
HitJackpot is strictly intended for users who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18.
Our services are not directed to children under the age of 13. We comply with applicable children's privacy protection laws, including the U.S. Children's Online Privacy Protection Act (COPPA), where applicable.
If we become aware that personal information has been collected from an individual under the age of 18, we will promptly delete such information from our systems.
If you are a parent or legal guardian and believe that your child has provided us with personal information, please contact us at privacy@netfou.net.
Accounts found to belong to individuals under the required age may be suspended or terminated.
Cookies & Tracking Technologies
HitJackpot and our website use cookies and similar tracking technologies (such as pixels, SDKs, and device identifiers) to enhance your experience and gather analytics data.
- Essential Cookies: Required for the Service to function correctly. Cannot be disabled.
- Analytics Cookies: Help us understand how users interact with the Game. May be disabled via cookie settings.
- Marketing Cookies: Used to deliver personalized advertisements. Require your consent.
- Social Cookies: Set by social platforms (e.g., Facebook) when you use their login features.
You can manage cookie preferences through your browser settings, device settings, or our in-app consent tools. Note that disabling certain cookies may affect the functionality of the Service.
Advertising
HitJackpot may display third-party advertisements. Our advertising partners may use advertising identifiers (such as Apple's IDFA or Google's GAID) to deliver ads tailored to your interests.
To opt out of interest-based advertising on your mobile device, you can:
- On iOS: Go to Settings → Privacy → Tracking and disable "Allow Apps to Request to Track."
- On Android: Go to Settings → Google → Ads and enable "Opt out of Ads Personalization."
- Reset your Advertising ID from your device's settings to stop continued use of existing behavioral data.
Opting out of personalized ads does not remove all ads from the Game; you may still see non-personalized advertisements.
International Data Transfers
Netfou operates globally. Your personal data may be transferred to, and processed in, countries outside your home country, including countries that may not provide the same level of data protection as your jurisdiction.
For transfers from the EEA, UK, or Switzerland, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, or other lawful transfer mechanisms.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of data in transit (TLS/SSL) and at rest.
- Access controls and authentication requirements for internal systems.
- Regular security audits and vulnerability assessments.
- Employee training on data protection and security best practices.
While we strive to protect your data, no security system is completely impenetrable. In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant authorities and, where required, affected users, in accordance with applicable law.
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: The right to know what personal information we collect, use, share, or sell about you.
- Right to Delete: The right to request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: The right to opt out of the sale or sharing of your personal information. Netfou does not sell personal data.
- Right to Correct: The right to request correction of inaccurate personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise your California privacy rights, please contact us at [email protected] with the subject line "California Privacy Request."
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or game features. When we make significant changes, we will notify you by:
- Posting a notice within HitJackpot or on our website.
- Sending an in-app notification or email (where we have your contact information).
- Updating the "Last Updated" date at the top of this page.
Your continued use of HitJackpot after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the changes, please stop using the Service.
Contact Us & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Game: HitJackpot
General Privacy: [email protected]
Data Protection Officer: [email protected]
Player Support: [email protected]
Website: www.hitjackpot.net
We will respond to all data privacy requests within 30 days.
EU users may also contact their local Data Protection Authority (DPA).
Also see: Terms of Use